Security & Data Protection: What it means for you
Enterprise-grade security designed for Swiss dental clinics. Protect your reputation, stay compliant with less effort, and keep your practice running smoothly.
- Data stays in Switzerland
- Encrypted like online banking
- Daily automated backups with point-in-time recovery
Key Benefits
Outcomes at a glance
How our security features translate into real business value for your practice.
- Protect your reputation
- Your patients trust you with sensitive information—we help you keep that trust.
- Keep clinics running
- Daily backups and point-in-time restore mean you never lose critical appointment or patient data.
- Reduce IT headaches
- No installation needed, updates are automatic, control access from anywhere.
Core Security Features
Built for protection, designed for peace of mind
Every security feature is designed with one goal: protect patient data while making your life easier.
- Data stays in Switzerland
- Easier compliance and patient trust. Procurement is simpler when data never leaves Switzerland.
- Encrypted like online banking
- Safe to work from clinic, home, or another site without exposing patient data.
- Daily backups + quick restore
- If someone deletes the wrong thing or a bug appears, we can roll back—appointments and records aren't lost.
- Nothing stored on devices
- A stolen device doesn't become a data breach. Less risk if staff work remotely or on shared computers.
- Kill access in one click
- If a laptop is lost or an employee leaves, you can cut access immediately—no waiting on IT.
- 2-step login (MFA) / SSO
- Blocks most account takeovers; fewer password resets; smoother onboarding for new staff.
- Staff see only what they need
- Lower risk of mistakes or snooping; clinics run cleaner and faster.
- Private storage for documents & images
- You control who can view or download files; easier to prove due care if asked.
- Full history of important actions
- Faster internal reviews; simpler responses to insurer or canton questions.
- Your data, your exit
- No vendor lock-in; easier to meet legal retention/deletion timelines.
- Built on modern tech
- A stable foundation that scales from one chair to many locations.
For Multi-Location Groups
Enterprise security for dental chains
Manage security consistently across all your locations without creating silos.
- Central admin, local control
- Set clinic-level permissions while keeping org-wide rules (MFA required, password policy) consistent.
- Standardized onboarding/off-boarding
- Add or remove staff across sites in minutes; access follows the role, not the person.
- Segmentation without silos
- Each location's data stays separated; head office can still see the reports it needs.
- Incident ready
- If something happens at one site, it doesn't spread; revoke specific sessions, restore data, keep the rest of the network running.
What if…?
See how our security features protect you in real situations.
- A laptop is stolen
- No patient data is stored locally. Disable the user and "log out of all devices" from Admin. The stolen laptop can't access patient data. Risk contained.
- A staff member leaves suddenly
- Disable their account in one click from Admin. All sessions end immediately across all devices and locations. No IT support needed, full audit trail preserved.
- Someone clicks a phishing link
- MFA blocks the attacker even with a stolen password. You get an alert, reset their password, check the audit log, and continue. Patient data stays protected.
- You deleted data by mistake?
- Don't panic. We maintain daily backups and point-in-time recovery. Contact support and we'll restore your data—whether it's an appointment, patient record, or entire day's work.
Frequently Asked Questions
- Can we enforce 2-step login (MFA) for everyone?
- Yes. We recommend making it mandatory for all staff roles.
- Can we restrict who sees clinical vs admin data?
- Yes. Roles (Owner, Dentist, Hygienist, Reception, Billing) limit what each person can view or change.
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Swiss compliance, simplified
We store your core application data in Switzerland (Zurich) and protect it with encryption in transit (TLS) and at rest. We back up the database automatically, control who can access what with fine-grained policies, and keep audit trails of important actions. We process personal data under the Swiss FADP (rev. 2023) and GDPR, and we provide a DPA plus a sub-processor list.
Data Processing Agreement (DPA) and subprocessor list available upon request.